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STATUS / SERVICE BOUNDARIES

Know what is live,
and what it means.

Refresh List publishes service boundaries and operational guidance here. A green page is not a promise that a receiving system will accept every message or that a provider will never have an incident.

Last updated 4 October 2026 · Refresh List team

Public website

Available for browsing, documentation, pricing information, and local list inspection. Public inspection does not upload a file or contact a mailbox.

Workspace processing

Signed-in verification jobs depend on the configured verification provider and available processing capacity. Job status, credits, and results are reconciled in the workspace.

Payments and credits

Checkout is handled by the configured payment gateway. Refresh List does not store full card details. Credit balances and payment events are recorded for reconciliation.

Support

Customers can contact the support team from the public contact form or workspace support controls. Never send passwords, API keys, or a complete email list in a support request.

Read the supporting record